Benefits:

401(k)
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Profit sharing
Savings bank
Vision insurance

The Call Center supervisor position plays a critical role in the success of Dick Van Dyke Inc. The supervisor will provide front-line direction to our team CSRs, and ensure quality service is provided in every customer interaction. The CSR supervisor will promote professional and personal development of individual team members by administering performance evaluations, training needs, progressive disciplinary actions, and career opportunity programs.

Call Center Supervisor Schedule:

8 hour shift
Monday to Friday 8am to 5pm w/ 1hr lunch

Call Center Supervisor Position Requirements:

Leadership aspirations. You’re interested in learning how to develop your leadership skills and be a coach, advocate, and role model to our CSRs.
A post-secondary degree or certificate, preferably in Business Management or Communications. A combination of education and work experience will also be considered.
At least two years of experience in a leadership, supervisory, or coaching role
Ability to work both independently as well as in team settings within a fast-paced environment.
Ability to type 45 WPM with accuracy
Strong knowledge of MS software (Word, Excel, Power point).

Call Center Supervisor Position Additional Requirements:

All Applicants must provide 3 professional references
High school or equivalent (Required)
Microsoft Office: 1 year (Required)
Supervisory Experience: 2 years (Required)
Customer Service Experience: 5 years (Preferred)
Driver's License (Required)

Call Center Supervisor Benefits include after 90 days:

Health Benefits
Dental Benefits
Vision
Life Insurance
401K Profit Sharing Retirement Plan
Aflac
Flex Spending Account
1 week Paid Vacation
4 PAID personal days a year
Off Sundays

Job Type: Full-time
Work Location: One location

Call Center Supervisor Pay: Commensurate on experience

Compensation: $50,000.00 - $60,000.00 per year

Independent Retail offers a myriad of opportunities for people of all backgrounds.

When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales?

Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience.

Retail is the #1 private-sector employer in the country

If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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Benefits of working in the Retail Industry

Opportunity for Growth

If you want a managerial position in a fun environment, why not choose the retail industry? You can start off as a junior or associate manager of a store and work your way up to the top and be the manager. (Source: careeraddict.com)

Gain Skills You Can Use for the Rest of Your Life

71% of hiring managers say retail provides its employees with foundation skills and experiences that are transferable to other industries. (Source: nrffoundation.org)

Job Security

The Bureau of Labor Statistics indicates that the number of retail sales jobs is expected to grow by 17 percent between 2010 and 2020, which is in keeping with the average rate of growth for all other industries. That means job opportunities should continue to be plentiful. (Source: chron.com)